Member Login


Sidebar Bottom
MBRA - Mt Buller Ratepayers Association
content top


2021 Covid refund policy and snow guarantee

2021 Buller Holidays Refund Policy

In addition to the usual refund policy Buller Holidays will provide a cancellation, change of dates, credit forward or full refund on prepaid resort entry, accommodation, lift tickets, lesson, rental products and other pre-paid services and activities if;

You or a family member (or travelling companion) contract coronavirus and are unable to travel on your intended dates; OR

Victorian Government coronavirus restrictions close Mt Buller resort; OR

Victorian Government coronavirus restrictions prevent you from travelling on your intended dates; OR

Your transport is cancelled or disrupted due to coronavirus preventing you from arriving in resort for your travel dates.

If your circumstance meets any of the criteria listed above, please contact the Mt Buller reservations team on to request a reservation change, or cancellation.

Please insert “coronavirus application” in the subject line and include the details of your booking and change/refund request.

This cancellation policy excludes 2021 lift season memberships, village vehicle permits and resort entry season passes. Refer to those products terms and conditions for their specific pandemic clauses.

Full document from Buller Holidays can be found here.


MBRA Electricity Group Purchase

Over the last year or so the MBRA have been talking with a company about group electricity purchasing, this was side plan to the solar project. The Company operates by pooling a number of customers together and then getting the energy companies to do a reverse auction to win the bid. There is NO commitment to taking up the offer and no cost to the customers. They will take the best 3 offers and put them to the customer and if you don't want to commit, you walk away.

Because of the COVID shutdown over the last 12 months, there is reduced demand for energy, this is driving the prices down, on top of that, so far this summer demand is also down. This has pushed the pricing for energy, at a wholesale level to below costs. So right now, is a good time to negotiate deals.

We have used the power costs of one of the lodges at Buller as a guide to compare to what would be the least best price we should get offered, 20 cents/15 cents Peak/Off Peak pricing. More properties equals better pricing.

The current annual electricity cost for this lodge (2019 year) was $31,039.00. An expected worst case comparison would reduce the cost to $24,226.00, saving $6,812.00.

We will need a few items to include your property to get a quotation, an electricity bill as well as a Letter of Authority and POF (product order form) completed. You can take part in this group if you have an electricity meter, Flat, Apartment, Lodge or Body Corporate are included.

For now, we would like to know how many properties are interested. So please complete the online form and let us know. The more accounts we get, the better the offers will be. If you are a property or body corporate manager, etc, please forward this email to all your site owners who have their own electricity meters so they can have access to the group pricing.

Remember, this is not a commitment, you will be sent a quotation (as many as 3 offers) and only then make up your mind about taking up the offer.

In the first instance, please complete the simple online form here so that we can keep this moving while the pricing is very attractive.


TARGA High Country 5-7 February – road closures

TARGA High Country 5-7 February – road closures

Mt Buller and the Mansfield Shire are again hosting Targa High Country, a high-profile tarmac rally race with 16 race stages running from Friday 5 - Sunday 7 February 2021.

Several road closures will come into effect over the three-day event, affecting access to and through the Mt Buller & Mt Stirling Alpine Resorts.

For road closure information, click here.

For further information please contact the RMB here or visit the TARGA High Country website here.

Road Closure: 14:30 – 21:05
Mount Buller Road Warrambat Road and Summit Road
Summit Road Mount Buller Road and Stirling Road

Road Closure: 9:35 – 14:05
Mount Buller Road Warrambat Road and Summit Road

Road Closure: 13:57 – 19:27
Mount Buller Road Warrambat Road and Summit Road
Summit Road Mount Buller Road and Stirling Road

Road Closure: 7:35 – 12:05
Mount Buller Road Warrambat Road and Summit Road


Asset Management System Coordinator

Asset Management System Coordinator

Mt Buller Mt Stirling Resort Management currently has an exciting new role for an experienced Asset Management System Coordinator to join the Projects & Infrastructure Team. This is a fantastic opportunity to be part of a successful team working to deliver essential services and projects across two of Victoria’s most well known alpine resorts.

Reporting to the Projects & Infrastructure Manager, you will be responsible for the management of the Board’s Asset Management System (AMS), reviewing assets across Mt Buller and Mt Stirling Resorts, incorporating these into the AMS and working to achieve government requirements in accordance with the Department of Treasury and Finance’s (DTF) Asset Management Accountability Framework (AMAF).

To be successful in this role you will have demonstrated previous experience in an asset management environment and asset management qualifications recognised by the Asset Management Council of Australia or a desire to gain qualifications. The ability to think through issues to find solutions, work both independently and collaboratively with a small team and a focus on continual improvement is essential.

Full details of the position are contained within the position description which can be obtained by emailing    

Applications close Friday 4 December 2020.

Mt Buller Mt Stirling Resort Management is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates.


Resort Management Capacity Updates

Capacity Management Update for Mt Buller Stakeholders

4 July 2020 Update - Download Here

29 June 2020 Update - Download Here

Help us keep Mt Buller COVIDSafe and make sure we are all doing our bit to protect each other. To keep yourself, your friends and your family safe there are four key actions that Victorian's are being asked to continue to do:

  1. Download and use the COVIDSafe app.
  2. Stay at home and get tested if you have symptoms of coronavirus (COVID-19), however mild.
  3. Practise good hygiene - wash your hands, and cough and sneeze into a tissue or your elbow.
  4. Keep your distance - stay 1.5 metres away from anyone you don't live with.

For more information on staying safe and doing your bit to slow the spread of coronavirus (COVID-19) see the Department of Health and Human Services Website.


Apartment CovidSafe Plan Template

Following the release of the Mt Buller CovidSafe Plan MBRA noted that there  was no reference or material provided for apartment buildings. MBRA understands that Government regards Apartment buildings as commercial if one or more rent their premises, hence a Covid Safe Plan is required and the applicable attestation provided to RMB before the building is occupied.

The MBRA has developed the attached template as a guide for Apartment buildings to assist in developing a suitable plan. Apartment head lessees should consider their particular circumstances and modify the template to suit and to meet Government guidelines and requirements.

Don’t forget that RMB requires an attestation be provided as per the RMB Plan, viz-

Email to


I, xxxxxxxxx , on behalf of , XYZ Apartments, confirm that we have read and understood the Mt Buller & Mt Stirling Integrated COVID Safe Plan and associated guidelines, and that has implemented its own COVID Safe plan in accordance with these guidelines.

Download Here

No warranty is provided that the template is complete, error free and those using must satisfy themselves that they have met Government/RMB requirements.


Site Rental 2020

MBRA Update - Site Rent Relief

Dear MBRA Members and Stakeholders,

The MBRA has received the following information update this afternoon from Mt Buller Resort Management regarding Rent Relief.

Please see attached documentation regarding Rent Relief process.Should you have any questions please contact Emily Hamilton at Resort Management on (03) 5777 6077 or email

As more information is advised from Resort Management we will be back in contact with all our Members. 

Kind Regards

Joel Dixon
Mt Buller Ratepayers Association

Please click here to download Rent Relief Process.
Please click here for accompanying spreadsheet.


Stage 3 COVID-19 Restrictions Mt Buller - 30th March 2020

Please see the below email recieved from Mt Buller Resort Management.

Following the Victorian Premier’s announcement this morning of stage 3 coronavirus (COVID-19) related restrictions across Victoria, we wish to advise that the Victorian alpine resorts of Falls Creek, Lake Mountain, Mt Baw Baw, Mt Buller, Mt Hotham and Mt Stirling will take the following action effective midnight 30 March 2020 and until further notice:

  • all of the resorts’ public BBQ’s, playgrounds, tennis courts and other recreational facilities will be closed 

Everyone at an alpine resort is required to comply with the requirements of social distancing and gatherings of no more than two people (except for members of your immediate household and for work / education). 

We remind everyone of the current Victorian Government advice that Victorians must only leave their homes for food & supplies, medical care, exercise, or work & education and that people should not undertake any non-essential travel. This means that people should not travel to the Victorian alpine resorts for social or recreational purposes or activities such as working bees until further notice. 

Visit for more information


Essential coronavirus (COVID-19) Information

Essential coronavirus (COVID-19) Information

The Chief Health Officer of Victoria has advised that:

  • People arriving at an airport in Victoria on a flight that originated from outside Australia, or who have come into close contact with someone who has been diagnosed with the coronavirus (COVID-19) virus (including 24 hours before the diagnosis) are required to self-isolate for 14 days.
  • People self-isolating must do so in a premise that is suitable for them to reside in for 14 days
  • People self-isolating must not leave the premises except:
  • For the purpose of obtaining medical care or medical supplies
  • In any other emergency situation
  • In circumstances where it is possible to avoid close contact with other persons
  • People self-isolating must not permit any other person to enter the premises unless that other person usually lives at the premises, or the other person is also complying with this direction for the same 14 day period, or for medical or emergency purposes.


Accordingly, any person who is self-isolating at Mt Buller must not enter these premises. Failure to observe these directions could result in a fine of $20,000.

Alpine Central, Village Square Plaza, the Chapel, the Supermarket and Celias toilet block.

Mark Bennetts

CEO, Mt Buller & Mt Stirling Alpine Resort Management Board


Support For Small Business

Dear Members,

You may have seen the announcement regarding the $10,000 Federal grant for small businesses impacted by the fires.

Most of the communication has focused on Towong and Alpine, however we wanted to make sure you are aware that it also includes small businesses operating in the Alpine resort areas.

More information here -

Hopefully this goes some way to assisting businesses, particularly those Local Tour Operators that were significantly impacted.


MBRA Annual General Meeting 2019 Minutes

Dear MBRA member

Please download the Minutes of this year's Annual General Meeting including the Chairman's and Treasuer's reports.

MBRA 2019 AGM Minutes

Below is the presentation by MBRA Committee member Darren Moore for the Solar Panels project.

MBRA Solar Panel Presentation by Darren Moore

If you would like a copy of the Presentations by David Speirs and Mark Bennetts please email us directly and we will be happy to provide them as the files are very large and not suitable for download. 

Resort Management Presentation by Mark Bennetts 

Victorian Interschools Presentation by David Speirs


Solar Panel Installation for Mt Buller


MBRA Members,

The MBRA is undertaking a feasibility study on a group purchase and installation of solar panels for siteholders and stakeholders on Mt Buller. Already, 40% of the MBRA membership have registered interest in this initiative and we would like to circulate this offer again to all of our members.

A similar project was undertaken some 6 years ago at Mt Hotham where 18 lodges joined together to purchase and install solar panels on their buildings. In 2018 those lodges have not only recovered their installation costs but are making money from electricity generation feeding back into the grid all year round. 

Solar panel location in Alpine Resorts in 2019 have the following attractions:- 

  1. Panels are 10-20% more efficient at altitude
  2. Panels are a further 5% more efficient at cooler temperatures
  3. Many buildings on Mt Buller have 3 phase supply which allows for greater power generation and income from power returned to the grid than most homes.
  4. Many of our roofs have good, uninterrupted orientation.
  5. Panel and inverter costs have reduced dramatically in price and we estimate that purchase and install costs are approximately a third of the Hotham project.
  6. Tariffs and Government incentives are attractive at the moment.
  7. Systems can have battery storage added with installation or at a later date. Battery size and power demands will determine backup capacity.
  8. Mt Buller village is growing and power supply remains an issue.
  9. Add green power to your apartment or club assets.
  10. An example on Mt Buller at the moment is a 4 year old 4KW PV system generating on average 4.6 Megawatts per year
  11. Depending on the system size it is estimated that your sites power bill can be reduced to zero over the year using credits in summer offset costs in winter.

The MBRA has undertaken a kerbside assessment of all Mt Buller sites to provide a report back to our Solar panel sub Committee.

MBRA Solar Panel Project Forum | Agenda

The MBRA is undertaking a project to pursue a group purchase installation of solar panels for site holders and stakeholders at Mt Buller. This Forum is a dedicated Q &A session where we can discuss Siteholder’s engagement, Commercial suppliers, summer/winter power generation, site criteria suitability, installation costs and next steps.

On Monday 24 June 2019 at 7:00pm

Royal South Yarra Lawn Tennis Club
310 Williams Road North, Toorak, VIC 3142

For catering purposes and if you would like to attend our Solar Panel Forum please Book Now for free via Try Booking.

Joel Dixon
Mount Buller Ratepayers Association


Hard Waste Changed Arrangements

Hard Waste Changed Arrangements

When having lodge “cleanouts” please DO NOT put any hard waste items in Village rubbish huts or on the roadside as our waste contractor will not collect any hard waste items. 

This is considered illegal dumping and heavy penalties do apply if any hard rubbish is left in or near the rubbish huts. It is also very costly for Resort Management staff to continually collect, manage and dispose of these unwanted items. You are responsible for your own hard waste and you must take items to an appropriate disposal facility (see below). 


  • Clean, sorted and recyclable timber and steel can be dropped at Boggy Corner Waste Transfer Station. 
  • Open hours: 10.00am - 11.00am every Monday, Wednesday, Friday and Sunday (non-snow season only).
  • Contact Waste Contractor on 0427 411 418 well in advance to arrange access to the Transfer Station

At your own cost, other hard waste items (such as those listed) can be taken to Mansfield Resource Recovery Centre at 163 Monkey Gully Road, Mansfield: 

  • Mattresses 
  • Furniture (including couches/ chairs/ sofas, white goods, electrical equipment, appliances) 
  • Ski equipment 
  • Tyres 
  • Batteries 
  • Paint 
  • Construction waste

The below image is an example of what NOT to place in garbage sheds.


Please click here for more information about hard waste and other environmental campaigns.

If you have any questions or require further information about hard waste services within the Resorts, please feel free to contact Environmental Services staff at Resort Management on (03) 5777 6077 or email

Examples of what not to leave in Rubbish bins can be found here


Buller Interschools Association

Buller Interschools Association (BIA)

The Buller Interschools Association (BIA) is made up of the Mt Buller Mt Stirling Resort Management Board, Buller Ski Lifts, Mt Buller Ratepayers Association (MBRA) and the Mt Buller Chamber of Commerce. This group collectively contribute financially to making this great event one of the best and most accessible events of its type in the world.

The BIA in Agreement with the events custodian Ski and Snowboard Australia (SSA) has secured the Hosting rights to the Victorian Interschools to be held exclusively at Mt Buller until 2023.  


Mark Bennetts          CEO Mt Buller Resort Management

Laurie Blampied        General Manager Buller Ski Lifts

John Perks                Mt Buller Chamber of Commerce

Joel Dixon                 Mt Buller Ratepayers Association

David Speirs             Event Manager


For more information please visit Victorian Interschools Website :


For more information please visit Australian Interschools Website :


Duty of Care - Ski Club Lodges

Duty of Care - Ski Club Lodges - During Bushfire Period

When last summer's bushfires were threatening our alpine resorts, the question was asked, "What is the Duty of Care obligation to occupiers (members and guests) of ski club lodges."  The Alpine Resorts Working Group (of which the MBRA is a member) sought and obtained legal advice on this issue.  This advice is available to all our members to read and we suggest that members should consider and adopt the recommendations.

The document entitled "Memorandum of Advice - The Duty of Care of Occupiers of Ski Lodges & Bushfires" can be viewed HERE.


Lease Renewal

Welcome to the Lease Renewal Area.

For members facing Lease Renewal, you will find the following helpful:

    • Alpine Resorts Leasing Policy 2002, Part 1
    • Alpine Resorts Leasing Policy 2002, Part 2
      • Minister Approved Standard Alpine Lease, here
      • Presentation by the ARMB on the Lease Renewal Process, here
      • Compliance Documentation Proceedures, here
      • Food Safety Documentation, here
      • Liquor Licensing Documentation, here
      • Property Reports Example Documentation, here